30-DAY RTURNS Money back guaratee
Once your return is received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or rejection of your refund. If
you are approved, then your refund will be processed, and a credit will automatically be applied to
your credit card or original method of payment, within 3 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit
card company, it may take some time before your refund is officially posted. Next contact your
bank. There is often some processing time before a refund is posted. If you’ve done all of this and
you still have not received your refund yet, please contact us at support@windistar.com.
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